We Deliver Across India
We partner with trusted courier services to ensure your Makhana reaches you fresh and on time. Read below for full details on our shipping process.
We currently ship to all serviceable pin codes across India. Delivery availability and timelines may vary based on your location and product availability.
Orders are processed within 1–2 business hours of payment confirmation. Orders placed after business hours or on public holidays will be processed the next business day.
- Standard delivery: 3–7 business days depending on your location.
- Express delivery: 1–3 business days (available in select cities).
- Remote or rural areas may require additional time.
- Delivery timelines may vary during peak seasons or due to unforeseen circumstances.
We are not responsible for delays caused by courier partners, natural events, or incorrect addresses provided at checkout.
- Free shipping on all orders above ₹500.
- Standard shipping: ₹50 for orders below ₹500.
- Express shipping: ₹100 (where available).
- Exact charges are calculated and displayed at checkout before payment.
Once your order is dispatched, you will receive a tracking number via email and SMS. You can use this to track your shipment on our website or directly on the courier partner's tracking portal.
- If you are unavailable at the time of delivery, our courier partner will attempt redelivery.
- After 1 failed attempt, the package will be returned to us.
- Re-shipping charges may apply for returned packages due to failed delivery.
Ensure your delivery address and contact number are accurate at checkout to avoid failed deliveries.
Please inspect your package upon delivery. If you receive a visibly damaged package:
- Photograph the damage before opening the package.
- Report it immediately to the delivery person and note it on the delivery receipt.
- Contact our customer support within 24 hours with photos for a swift resolution.
Address changes are only possible before the order is processed. Contact us immediately after placing your order if you need to update the delivery address. Once dispatched, address changes cannot be accommodated.
